Frequently Asked Questions
Practical answers for designers, dealers, brands, and wholesale clients using MotoInkWorks for graphics, decals, stickers, print, finishing, and fulfillment.
General support
Answers to the questions MotoInkWorks clients ask most often about wholesale print, artwork uploads, production, fitment, shipping, accounts, and reorders.
How do I contact MotoInkWorks?
Email info@motoinkworks.com with your order number, account email, artwork reference, or product question. Including those details helps us check the job faster.
How do I apply for a trade account?
Start at our trade account application. Approved trade account holders can access wholesale ordering tools, pricing, product calculators, and account-specific ordering flows.
What does MotoInkWorks produce?
MotoInkWorks produces wholesale powersports graphics, custom stickers, decals, motocross and powersports print products, banners, race awards, and fulfillment services for trade account holders.
What artwork files should I upload?
Upload the highest-quality print-ready artwork you have. Vector PDF, AI, EPS, or high-resolution flattened artwork is preferred. If you are unsure about file or artwork specifications, contact us before ordering.
Can I add notes to an uploaded file?
Yes. Use product notes for your own reference, customer reference, job name, or special requests. Special requests may not always be possible to honor. Material, laminate, and other priced options should be selected through the product options, and required cut path details must be supplied where the product asks for them.
Can MotoInkWorks help choose the right material or laminate?
Yes. If you are unsure which material is right for the job, contact us before ordering or request a sample pack. We can guide you toward the right vinyl, laminate, finish, and durability level for the application.
How long does production take?
Production timing depends on the product, artwork readiness, material, queue, and destination. Uploading complete production-ready artwork and selecting the correct product options gives the order the best chance of moving through production efficiently.
Do you ship internationally?
MotoInkWorks supports customers in multiple regions. Available shipping services and charges are shown during checkout, and shipping timing depends on the production location and destination. You can view our current locations on the MotoInkWorks locations map.
Can I reorder without uploading artwork again?
Where archived production files are available, approved customers can use re-order tools to repeat previous jobs without reuploading artwork. If the artwork needs changes, use the changed-artwork reorder path and upload the revised file.
Can I order plastics from the parts finder?
The MIW Plastics Finder is being rolled out in controlled phases. Some plastics can be browsed for make, model, year, and color fitment before ordering is opened. Available-to-order products will show the normal checkout flow. Coming soon.
Artwork preparation
Use these steps to prepare cut paths, panel layouts and white ink in Adobe Illustrator, then save a print-ready PDF. Complete the white ink steps only when your artwork needs them.
Should my artwork use RGB or CMYK?
Use RGB for the MotoInkWorks print workflow. In Adobe Illustrator, choose File > Document Color Mode > RGB Color.
How should I set up cut paths?
Apply the Thru-cut swatch to the cut paths around every panel. Use the Kiss-cut swatch for kiss cuts, such as tank slits, so the cutter recognises the different cutting depth.
How should I arrange panels on the artboard?
Move overlapping panels apart. Keep tank pieces farther away from the other panels on the same artboard, with a considerable amount of clear space between them.
How do I print white on chrome, clear or HyperNeon Yellow?
To print white: apply the SpotWhite swatch to the areas that should print with white ink.
To show the base material:
- HyperNEON Yellow: use a spot-colour swatch named exactly Neon Yellow wherever the material's own colour should show.
- Chrome: use a spot-colour swatch named exactly Chrome wherever the exposed chrome finish should show.
- Clear: use RGB 255/255/255 where the clear material should remain visible.
The designated Neon Yellow and Chrome colours are not printed. They identify areas where the material's own colour or finish shows instead; they do not specify printed ink or a white underbase.
Select the Spot White checkbox on the product page whenever your design uses white ink. The artwork swatch is named SpotWhite; the product-page option is labelled Spot White.
Coming soon — not available yet: a matched shiny chrome spot-colour list for preserving the metallic appearance, rather than producing a blockout colour on chrome.
How do I back colours with white ink?
A white backing gives colours a solid appearance on chrome. For example, white behind red keeps it red rather than producing chrome red. The same setup can be applied to any colour swatch.
- Copy the part of the design that needs a white backing. Paste the copy above the colour artwork in the layer order and apply SpotWhite to the copy.
- If the shape extends beyond the clipping path, crop it to the panel contour as needed. Copy and paste both the panel shape path and the shape you are cropping. Select both, open Pathfinder and choose Crop.
- Select the SpotWhite shape, go to Window > Attributes and enable Overprint Fill. This makes the white print underneath the colour.
How do I create a fading white underbase with SpotWhite halftones?
For a fading white underbase, convert the gradient into a halftone pattern and colour the resulting artwork with the exact SpotWhite swatch.
Keep the SpotWhite artwork above the colour artwork in the layer order, then choose Window > Attributes and enable Overprint Fill.
This controls the white underbase; keep the colour artwork separate from the SpotWhite halftone.
How do I save a print ready PDF?
In Adobe Illustrator, choose File > Save As and save as Adobe PDF. Select the High Quality Print Adobe PDF preset, then click Save PDF.
What should I check before uploading?
- The document is set to RGB.
- All panel cut paths use Thru-cut; kiss cuts use Kiss-cut.
- Panels do not overlap, and tank pieces have extra separation.
- White ink areas use SpotWhite. Exposed chrome areas use the spot-colour swatch Chrome; exposed HyperNEON Yellow areas use the spot-colour swatch Neon Yellow; exposed clear areas use RGB 255/255/255.
- White backing shapes are above the colour artwork with Overprint Fill enabled.
- White ink gradients use the correct swatches, if needed.
- The PDF uses High Quality Print, and Spot White is selected on the product page if needed.
If your artwork needs a different setup, contact us to confirm the file configuration before placing your order. This helps avoid unnecessary delays.

